Privacy Policy

Effective date: May 21, 2025

1. 1. Our Commitment to Privacy

   At gamespad.it.com, protecting your personal data is our top priority. This policy explains what information we collect, how we use it, and the measures we take to secure it.

2. 2. Information We Collect

   To deliver and enhance our services, we gather:

   • Account Details: username, email address, date of birth and gaming preferences.
   • Purchase History: transaction records, order dates, licence codes and encrypted payment details.
   • Technical Data: device type, operating system, browser version, IP address and session duration.
   • Usage Data: gameplay metrics, achievements, forum contributions and support tickets.
   • Cookies & Tracking: browser cookies and similar technologies to remember your settings and personalise your experience.
3. 3. Why We Collect Data

   We use your data to:

   • Enhance Performance: optimise site speed and usability.
   • Personalise Content: recommend games and offers based on your interests.
   • Secure Accounts: detect fraud and protect your login credentials.
   • Support Service: facilitate quicker resolution by accessing your account and purchase history.
   • Marketing Communications: send you relevant news and promotions, with opt-out options available.
4. 4. How We Protect Your Data

   Our security practices include:

   • Encryption: SSL/TLS for data in transit and AES-256 for data at rest.
   • Access Controls: role-based permissions to restrict data access to authorised personnel.
   • Regular Audits: third-party security assessments and penetration testing.
   • Incident Response: dedicated team on alert 24/7 to investigate and resolve threats.
5. 5. Who We Share Information With

   We never sell your data. We only share it with:

   • Service Partners: hosting providers, payment gateways and email services under strict confidentiality agreements.
   • Affiliates: to synchronise your account across our network.
   • Legal Authorities: when required by law or to enforce our rights.

   Each party must use your information only for the purposes we specify.

6. 6. Your Data Rights

   Under applicable laws, you may:

   • Access: obtain a copy of your personal data.
   • Rectify: correct any inaccurate information.
   • Erase: request deletion of your data, subject to legal obligations.
   • Restrict: limit certain types of processing, such as marketing uses.
   • Portability: receive your data in a structured, machine-readable format.

   To exercise these rights, email us at privacy@gamespad.it.com or use your account settings.

7. 7. Cross-Border Transfers

   Your information may be processed outside the UK. We implement safeguards such as standard contractual clauses and GDPR-compliant measures to protect it.

8. 8. Children’s Privacy

   We do not knowingly collect data from anyone under 13. If we become aware of any such data without parental consent, we will delete it promptly.

9. 9. Updates to this Policy

   We may revise this Privacy Policy from time to time. Major changes will be highlighted on our website and, if necessary, communicated via email.

10. 10. Contact Information

    If you have any questions or wish to make a request regarding your personal data, please contact us at:

    Email: privacy@gamespad.it.com
    Address: Friars Walk, Newport NP20 1DD