Terms and Conditions

1. Welcome to gamespad.it.com By accessing or using gamespad.it.com, you agree to these Terms and Conditions. They govern your use of our services and outline your responsibilities. Please review them carefully.
2. Account Eligibility
   1. Registration: To access our platform, you must register with accurate personal data. One account per person is allowed to maintain fairness and security.
   2. Age Requirement: You must be at least 18 years old, or have parental or guardian consent, to create an account.
   3. Credential Security: You are solely responsible for safeguarding your login details. All actions made under your credentials are your responsibility.
3. Purchase Terms
   1. Pricing: All listed game prices include applicable taxes and are displayed in GBP for UK customers.
   2. Accepted Payments: We accept major debit/credit cards, PayPal, and other local payment solutions presented at checkout.
   3. Key Delivery: After payment confirmation, your digital key or download link is provided instantly. Delivery speed may vary with server load.
   4. Pre-Order Rules: Full payment is required at the time of pre-order, and codes are released on the official release date.
4. Refund Policy
   1. Unredeemed Keys: You may request a refund for any unused digital key within 14 days from the date of purchase, in accordance with our refund criteria.
   2. Activated Products: Refunds for redeemed games are subject to the publisher’s own refund policies.
   3. Technical Failures: If a key is invalid due to compatibility issues and confirmed by our support team, you may be eligible for a refund.
5. Intellectual Property & Licensing gamespad.it.com is an authorised distributor of digital games. All content is provided under the terms of each game publisher’s End-User License Agreement (EULA), and rights remain with the original creators.
6. Service Availability We strive for uninterrupted service, but gamespad.it.com cannot guarantee constant uptime. We are not liable for outages or third-party failures. Our total liability is capped at the amount paid for the affected purchase.
7. Amendments to Terms We reserve the right to modify these Terms and Conditions at any time. Significant updates will be posted on our website and, where appropriate, communicated via email.
8. Contact & Support If you have questions regarding these terms, please contact our support team at contact@gamespad.it.com. We are available 24/7 to assist you.